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Procesing a Food and Beverage Payment

Reception
This SOP details the process for recording payments received for food and beverages, ensuring all sales are accurately documented in Central Panel and Facturele.

Procedure Steps


Step 1: Record Payment in Central Panel
  1. Access Central Panel | Income: Central Panel | Income.

  2. Fill out the payment form with:

    • Reservation Name/Number.

    • Payment Method (e.g., cash, PayPal, BAC datáfono).

    • Date of payment.

    • Amount received.

    • Select Activity: Restaurant.

  3. If BAC Datafono, then you must also fill in the "Consecutivo" which would be the "Fac:" and a picture of the voucher

  4. Copy the Facturele teext at the bottom and proceed with facturele to get the required invoice number to save the income


Step 2: Generate a Receipt in Facturele
  1. Log in to the Facturele System: FACTURELE

    • Create a new invoice and input the copied text from Central Panel.

    • Add the reservation details, including the total amount without tax, services provided, and payment method.

      Confirm the details in the bottom are correct in this case they should be "Colones" in moneda in most cases and the activity should be servicio de restairante

    • Also check ""otros cargos" to get the service tax window, select 10% de servicio, and insert the service tax amount, the details window should always have any 5 digits to be able to safe

    • Right before confirming the tiquet, make sure the total matches the amount charge and that all fields have been correctly filled

    • Then copy the tiquet number generated and paste it in the central panel form to save and finish the income report


Step 3: Confirm Payment and Update Records
  • Confirm the payment has been logged in both systems

Nov 24, 2024

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